‘Soffos’ is a homophone for the Greek word σοφός (sophos, a wise person) and refers to anyone who is an expert in their profession or craft. Our craft specializes in pioneering the use of AI powered technology within hybrid machine learning and symbolic computing methods that companies can use to build the applications they desire.
‘Soffos’ is a homophone for the Greek word σοφός (sophos, a wise person) and refers to anyone who is an expert in their profession or craft. Our craft specializes in pioneering the use of AI within hybrid machine learning and symbolic computing methods to transform raw text into usable knowledge to provide equality of access to learning materials in any textual form.
Lack of access to knowledge across society leads to poor health, shorter lifespan, unemployment, poverty, exploitation, inequality, depression, and many more self-perpetuating problems.
Natural Language Processing (known as NLP) is the AI technology for computers to ‘understand’, process and respond to natural human language. NLP has made enormous advances in the last 3-5 years, and Soffos is at the forefront of this innovation.
If you haven’t interacted with newer products, you may not realize how advanced and powerful AI tools for language use cases are today.
The potential to improve efficiency, increase engagement and drive revenue are very significant. Here are just a few use cases:
Legal, education and finance sectors can use natural language search and summarization of documents for easier and faster processes.
Sales enablement can be vastly improved by summarization of meeting notes, and live product knowledge assistants for sales calls.
The retail and customer service industries can use advanced conversational AI chatbots that do not require complicated set up and can even answer unanticipated questions.
Our AI-powered Socratic teaching method using natural language conversations on any device, from unordered learning resources, can help users solve many of the above problems almost instantly.
What is NLP? Natural Language Processing (known as NLP) is the AI technology for computers to ‘understand’, process and respond to natural human language.NLP has made enormous advances in the last 3-5 years, and Soffos is at the forefront of this innovation.
If you haven’t interacted with newer products, you may not realize how advanced and powerful AI tools for language use cases are today.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Legal, education and finance sectors can use natural language search and summarization of documents for easier and faster processes.
Sales enablement can be vastly improved by summarization of meeting notes, and live product knowledge assistants for sales calls.
The retail and customer service industries can use advanced conversational AI chatbots that do not require complicated set up and can even answer unanticipated questions.
Our AI-powered Socratic teaching method using natural language conversations on any device, from unordered learning resources, can help users solve many of the above problems almost instantly.
Soffos is a Tech company that provides low-code AI solutions for developing advanced NLP applications that include knowledge management, learning and assessment tools, question-answering and performance guidance systems.
With Soffos' suite of APIs, our clients can easily and inexpensively integrate sophisticated natural language capabilities into their software.
‘Soffos’ is a homophone for the Greek word σοφός (sophos, a wise person) and refers to anyone who is an expert in their profession or craft. Our craft specializes in pioneering the use of AI powered technology within hybrid machine learning and symbolic computing methods that companies can use to build the applications they desire.
The Soffos team have created modules and core technologies that clients and partners can use as ‘building blocks’ with which to build countless innovative applications. Our technology draws upon a central framework of neuro-symbolic NLP, the components of which can enable our customers to achieve various key objectives depending on their particular needs.
Our development work in advanced NLP technology can be of use to potential clients and partners with almost anything related to NLP, conversational AI, cognitive AI and related fields. We are offering Licensing of our underlying NLP, Cognitive AI and Neuro-Symbolic Technology and Consulting and Development of advanced NLP solutions, using our tech stack.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Information nowadays is often obsolete by the time learning materials have been prepared.
Resources are not personalized to the learner, making them hard to digest.
Creating quality content for learners is very expensive and time consuming.
Unless information is used in everyday scenarios, once learned, it is soon forgotten.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Information nowadays is often obsolete by the time learning materials have been prepared.
Resources are not personalized to the learner, making them hard to digest.
Creating quality content for learners is very expensive and time consuming.
Unless information is used in everyday scenarios, once learned, it is soon forgotten.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Soffos doesn’t only teach employees valuable knowledge. It also provides walk-through and how-to skill acquisition. Soffos can provide a step-by-step conversational guide to complex processes, allowing the trainee to ask for further detail whenever required, or prompting actions to avoid mistakes.
The AnswerZ™ app allows permitted users to ask questions about the information locked away in documents and files, 24/7, anywhere there is an internet connection.
Managers can make knowledge instantly accessible to employees about products, policies and procedures, saving time on emails and searching through files. Likewise, individuals, students, groups of friends and even families can share study material or helpful info via natural language Q&A with the AnswerZ™ app rather than having to text and call each other.
Users can then drill down after receiving answers, using The Soffos™ Cognitive AI Engine to have a conversation with the app as if it were a knowledgeable colleague or friend.
DocHound™ provides a natural language approach to finding information within documents on any of your local or cloud-based drives.
DocHound™ responds to questions with a list of related documents and a passage from each with the relevant information highlighted.
The app allows sharing, copying to clipboard and opening source files.
Our technology draws upon a central framework of neuro-symbolic NLP, the components of which can enable our customers to achieve various key objectives, depending on their particular needs (think of these as ‘Lego blocks’ with which you can build a myriad of powerful applications):
Answers Anytime Anywhere from user's documentation - Unordered textual resources can be copy / pasted or uploaded, then instant knowledge can be extracted into usable curricula material within minutes. Documents can also be found, and even excerpts within them, like a needle in a haystack.
Enable External Knowledge Sharing – Users of our applications can be corporate employees, school pupils, lone students or anyone that needs to learn anything from any resource.
Easy Onboarding and Support for Corporate Employees – The most ‘knowledge hungry’ people in any organization are new employees. No more reams of handouts, onboarding personnel just ask questions into their devices.
Private Knowledge for Users – Soffos allows end users to access, quantify and categorize knowledge contained in their own storage drives and their own devices simply by allowing our AI to parse their personal documentation.
Actionable Business Intelligence – When any knowledge is sought by one party from another, there will always be common questions, pre-conceptions and misconceptions. Such data offers priceless insights for educational institutions, enterprises, or in fact in any given walk of life.
Reports Users’ and its own Knowledge Gaps – Soffos AI can report to administrators about questions that it has been unable to answer, in effect resources it has been unable to find. System administrators can then upload extra resources to fill knowledge gaps.
Encourages and Facilitates Peer-to-Peer Learning – Once end users or administrators of any of our products have used our AI to quantify, organize and identify knowledge into usable nuggets, they can be shared amongst other users, on a permissions basis, in a variety of ways.
Test Users in a Quiz Format – The reverse engineering of knowledge discovery by our algorithms can be used to generate questions from uploaded material, just as they can answer questions about it. In this way tests can be created as an invaluable learning aid.
Verifying Knowledge Integrity – in computing terms, GIGO (Garbage In = Garbage Out) occurs because someone provides inaccurate or outdated knowledge into a database. Soffos AI can match and compare resource material to check for inconsistencies and inaccuracies and contradictions.
Let’s Discuss a Subject – this feature is very specific to our technology and draws upon the Socratic method. When prompted, our AI can ask the learner what they want to know and assess their understanding.
Virtually Infinite Recollection of all User Interactions – this draws upon the hyper-personalization that is so important for effective teaching. Our algorithms can output material in a variety of formats depending on the needs of the enquirer.
Speaks Your Language – not only can Soffos’ output be translated on the fly into non-English languages, but the AI can also learn the meaning of dialect, colloquialisms, slang, work-based terms and acronyms, for example.
Starts Conversations with Users – sometimes, people need to be push-notified about important knowledge which may have just become available or recently been updated. Soffos AI can keep a record of which users have already engaged with knowledge, and those as yet ignorant of it – by sending a personalized message to the uninformed user saying, ‘please ask me about…’.
Improves Employees’ Skills as well as Knowledge - Skills and knowledge are separate yet complementary notions. Soffos AI can provide a step-by-step instructional guide to tackling complex procedures, because it draws upon Soffos’ unique ability to retain multi-level contemporaneous short term memory instances.
Teaches Itself Autonomous Taxonomies - for fast resource material collation, Soffos AI teaches itself very quickly to ‘understand’ the contents of files and can create appropriate taxonomies. This can save hours of collation and curation work by administrators, teachers and training personnel.
API's
Free Form Q&A Generation – Enter a body of text and see the AI generate a list of questions and answers.
Tag Generation – Fast topic modeling solution based on non-negative matrix factorization with potential application to suggesting tags for a document.
Question Answer Pairs
Answer Highlighting – Enter a body of text, a few questions generated, choose one, answer it, see text contributing to score highlighted.
Answer Scoring (multiple answers) – Enter a body of text, AI selects a question that has more than one correct answer. Allows user to enter any answer and see correct score.
Answer Scoring (general) – Enter a body of text, AI generates 5 question-answer sets. Answer hidden and user answers - sees score (0-100%) for each answer.
Inappropriate Content Alert – User enters a body of text and AI highlights words and sentences that contain profanity and other inappropriate content.
Highlight Non-normalized Text – Users paste some test, AI highlights words and sentences that aren't normalized. User can continue editing to see removal of highlighted text.
Ingest from LMS – Sign up for an LMS program, add some content, connect via API and demo the ability to import content from LMS.
Doc Normalization – User pastes a body of text and watches the AI normalize it.
Ingest from KMS – Sign up for a KMS program, add some content, connect via API and demo the ability to import content from KMS.
Fill in the Blanks Q&A Generation – User uploads a body of text, system generates list of fill in the blank Q&A sets.
Analytics – Treat each session in (many of) APIs as a different user and update the metrics. List of multiple dashboards for user to choose from.
Ingest from DMS – Allows user to connect to their OneDrive, GDrive, DropBox , etc.
Ask Questions - Upload a body of text and ask the system questions.
Natural Language Search – User connects one of his cloud accounts (e.g. One Drive). They can then conduct natural language search and see relevant snippets from documents, with link to full document.
Summarization – User adds or selects a body of text, selects degree of summarization (maybe a slider) and sees a summarized version of the document.
Let's Discuss – User enters or chooses a body of text and engages in a short chat with the agent.
Microlesson – User enters or chooses a body of text and the system reduces it to 3-minutes’ worth of speech and then speaks it.
Walk Through a Process – User enters or chooses a body of text that contains instructions on how to perform a process, containing statements such as "if-then", "repeat step", "go to step", etc. Has conversation with agent, which walks him/her through the process.
Translation
Paraphrase – User enters or imports a body of text and then selects complexity (via a slider). Text is paraphrased in simpler or more complex terms. Users word frequency and word length to filter output from NLG engine.
Suggest Adjacent Knowledge
Context Memory – Chatbot not based on any content, learns from its interaction with the user and remembers context for the session. Asks questions when context is not clear.
Language Detection
Document Ingestion – User uploads content and system outputs normalized / cleaned text.
Error Correction
Detect Contradictions – User uploads or imports text which contains contradictory statements. If none, system says so. If it does contain contradictory statements, system highlights them.
Identify Ambiguities – User uploads a body of text and ambiguous sentences are highlighted. Includes those arising from word sense and pronoun issues.
Resolve Ambiguities – Our approach is not to automatically resolve ambiguities, but to ask users to answer questions to enable the system to resolve ambiguities.
Answers Anytime Anywhere from users’ documentation - Unordered textual resources can be copy / pasted or uploaded, then instant knowledge can be extracted into usable curricula material within minutes. Documents can also be found, and even excerpts within them, like a needle in a haystack.
Enable External Knowledge Sharing – Users of our applications can be corporate employees, school pupils, lone students or anyone that needs to learn anything from any resource.
Easy Onboarding and for Corporate Employees – The most ‘knowledge hungry’ people in any organization are new employees. No more reams of handouts, onboarding personnel just ask questions into their devices.
Private Knowledge for Users – Soffos allows end users to access, quantify and categorize knowledge contained in their own storage drives and their own devices simply by allowing our AI to parse their personal documentation.
Actionable Business Intelligence – When any knowledge is sought by one party from another, there will always be common questions, pre-conceptions and misconceptions. Such data offers priceless insights for educational institutions, enterprises, or in fact in any given walk of life.
Reports Users’ and its own Knowledge Gaps – Soffos AI can report to administrators about questions that it has been unable to answer, in effect resources it has been unable to find. System administrators can then upload extra resources to fill knowledge gaps.
Encourages and Facilitates Peer-to-Peer Learning – Once end users or administrators of any of our products have used AI to quantify, organize and identify knowledge into usable nuggets, they can be shared amongst other users, on a permissions basis, in a variety of ways.
Test Users in a Quiz Format – The reverse engineering of knowledge discovery by our algorithms can be used to generate questions from uploaded material, just as they can answer questions about it. In this way tests can be created as an invaluable learning aid.
Verifying Knowledge Integrity – in computing terms, GIGO (Garbage In = Garbage Out) occurs because someone provides inaccurate or outdated knowledge into a database. Soffos AI can match and compare resource material to check for inconsistencies and inaccuracies and contradictions.
Let’s Discuss a Subject – this feature is very specific to our technology and draws upon the Socratic method. When prompted, the AI can ask the learner what they want to know and assess their understanding.
Virtually Infinite Recollection of all User Interactions – this draws upon the hyper-personalization that is so important for effective teaching. Our algorithms can output material in a variety of ways depending on the needs of the enquirer.
Speaks Your Language – not only can Soffos’ output be translated on the fly into non-English languages, but the AI can also learn the meaning of dialect, colloquialisms, slang, work-based terms and acronyms, for example.
Starts Conversations with users – sometimes, people need to be push-notified about important knowledge which may have just become available or recently been updated. Soffos AI can keep a record of which users have already engaged with knowledge, and those as yet ignorant of it – by sending a personalized message to the uninformed user saying, ‘please ask me about…’.
Improves Employees’ Skills as well as Knowledge - Skills and knowledge are separate yet complementary notions. Soffos AI can provide a step-by-step instructional guide to tackling complex procedures, because it draws upon Soffos’ unique ability to retain multi-level contemporaneous short term memory instances.
Teaches Itself Autonomous Taxonomies - for fast resource material collation, Soffos AI teaches itself very quickly to ‘understand’ the contents of files and can create appropriate taxonomies. This can save hours of collation and curation work by administrators, teachers and training personnel.
Whenever an employee interacts with Soffos, any pending notifications are proactively pushed for their attention. Employees are prompted to catch up with mandatory and routine knowledge updates, or Soffos will pick up where a conversation left off, if the previous interaction hadn’t been successfully completed.
All the technology we describe on our website has potential uses beyond our current applications. Consequently, we license our tech to other providers in the knowledge and learning space.
Numerous APIs our core software uses are available for licensing, under our PaaS model. A small example of these includes our Question-Answer Pair Generation API, Error Correction API (for use with language models and such), IsFact API, and more.
If you are interested in a custom solution or having our developers work directly with your team, please contact us.
Employers struggle to facilitate L&D, even with good Learning Management Systems, their best efforts end up being inconvenient for staff, costly and disorganized.
Onboarding, retraining & updating of policy & procedure is tough to monitor. Statutory regulations change frequently. On-demand training is rarely available, despite the need for extant knowledge ‘on tap’.
Nowadays, workers need answers to their vocational questions right away. Soffos is there, wherever and whenever, on the employee’s personal device, 24/7.
The content is ‘learned’ and ‘understood' by the AI, then the source material discarded. Employees searching through long text-based documents will be a thing of the past. People just ask questions of Soffos™, using their voice, into their phone, then Soffos™ gives an approved, definitive answer to the question. Accurately. Instantly. Every time.
Your workforce will be empowered like never before. It’s the breath-taking power of AI, right at your managers’ fingertips.
Knowledge is locked away inside acres of text, Soffos™ just liberates the parts that employees really need to know about, on demand.
Administrators initially populate ‘knowledge silos’ from where they can set permission levels and access areas. Managers can monitor individual employee and team activity with the platform. They can see who is asking about what, and how often.
Mandatory knowledge is proactively pushed to any employees who haven’t been previously made aware of it. In-depth voice and text Q&A really ensures that the person has understood what's required.
Soffos™ is a knowledge beacon for your organisation, providing certainty, clarity and enabling seamless professional development.
Simple UI and Self-explanatory UX with very little training required.
Some frequently asked questions are answered below, but why not head over to Ask Soffos and ask him for yourself.
(The more questions that Soffos gets asked, the better it gets, so fire away.)
What is a Wisdom Quotient™ ?
Won’t Soffos’ insistence on asking users to interact about mandatory knowledge become an ongoing irritation for employees every day?
Can users give feedback on Soffos’ answers?
How much does it cost to be a Soffos user?
Who gets to ensure that Soffos' knowledge repository is always up to date?
What about security, say if an employee’s phone or laptop is stolen?
Why can’t the Accounts team see the Marketing department’s documents and vice versa? Surely most company information should be ‘global’, knowing it can’t do any harm…
This all seems a bit futuristic – how does a computer ‘learn’ knowledge from scanned documents and video clips?
Can Soffos help by sharing background documents on request, maybe to expand on answers if employees have further questions?
Can Soffos answer literally ANY question asked by an employee?
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