‘Soffos’ is a homophone for the Greek word σοφός (sophos, a wise person) and refers to anyone who is an expert in their profession or craft. Our craft specializes in pioneering the use of AI powered technology within hybrid machine learning and symbolic computing methods that companies can use to build the applications they desire.
‘Soffos’ is a homophone for the Greek word σοφός (sophos, a wise person) and refers to anyone who is an expert in their profession or craft. Our craft specializes in pioneering the use of AI within hybrid machine learning and symbolic computing methods to transform raw text into usable knowledge to provide equality of access to learning materials in any textual form.
Lack of access to knowledge across society leads to poor health, shorter lifespan, unemployment, poverty, exploitation, inequality, depression, and many more self-perpetuating problems.
Natural Language Processing (known as NLP) is the AI technology for computers to ‘understand’, process and respond to natural human language. NLP has made enormous advances in the last 3-5 years, and Soffos is at the forefront of this innovation.
If you haven’t interacted with newer products, you may not realize how advanced and powerful AI tools for language use cases are today.
The potential to improve efficiency, increase engagement and drive revenue are very significant. Here are just a few use cases:
Legal, education and finance sectors can use natural language search and summarization of documents for easier and faster processes.
Sales enablement can be vastly improved by summarization of meeting notes, and live product knowledge assistants for sales calls.
The retail and customer service industries can use advanced conversational AI chatbots that do not require complicated set up and can even answer unanticipated questions.
Our AI-powered Socratic teaching method using natural language conversations on any device, from unordered learning resources, can help users solve many of the above problems almost instantly.
What is NLP? Natural Language Processing (known as NLP) is the AI technology for computers to ‘understand’, process and respond to natural human language.NLP has made enormous advances in the last 3-5 years, and Soffos is at the forefront of this innovation.
If you haven’t interacted with newer products, you may not realize how advanced and powerful AI tools for language use cases are today.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Legal, education and finance sectors can use natural language search and summarization of documents for easier and faster processes.
Sales enablement can be vastly improved by summarization of meeting notes, and live product knowledge assistants for sales calls.
The retail and customer service industries can use advanced conversational AI chatbots that do not require complicated set up and can even answer unanticipated questions.
Our AI-powered Socratic teaching method using natural language conversations on any device, from unordered learning resources, can help users solve many of the above problems almost instantly.
Soffos is a Tech company that provides low-code AI solutions for developing advanced NLP applications that include knowledge management, learning and assessment tools, question-answering and performance guidance systems.
With Soffos' suite of APIs, our clients can easily and inexpensively integrate sophisticated natural language capabilities into their software.
‘Soffos’ is a homophone for the Greek word σοφός (sophos, a wise person) and refers to anyone who is an expert in their profession or craft. Our craft specializes in pioneering the use of AI powered technology within hybrid machine learning and symbolic computing methods that companies can use to build the applications they desire.
The Soffos team have created modules and core technologies that clients and partners can use as ‘building blocks’ with which to build countless innovative applications. Our technology draws upon a central framework of neuro-symbolic NLP, the components of which can enable our customers to achieve various key objectives depending on their particular needs.
Our development work in advanced NLP technology can be of use to potential clients and partners with almost anything related to NLP, conversational AI, cognitive AI and related fields. We are offering Licensing of our underlying NLP, Cognitive AI and Neuro-Symbolic Technology and Consulting and Development of advanced NLP solutions, using our tech stack.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Information nowadays is often obsolete by the time learning materials have been prepared.
Resources are not personalized to the learner, making them hard to digest.
Creating quality content for learners is very expensive and time consuming.
Unless information is used in everyday scenarios, once learned, it is soon forgotten.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Information nowadays is often obsolete by the time learning materials have been prepared.
Resources are not personalized to the learner, making them hard to digest.
Creating quality content for learners is very expensive and time consuming.
Unless information is used in everyday scenarios, once learned, it is soon forgotten.
Accessibility is also key - learning needs to be available to people on their own devices so they can learn at their own pace irrespective of location.
Soffos doesn’t only teach employees valuable knowledge. It also provides walk-through and how-to skill acquisition. Soffos can provide a step-by-step conversational guide to complex processes, allowing the trainee to ask for further detail whenever required, or prompting actions to avoid mistakes.
The AnswerZ™ app allows permitted users to ask questions about the information locked away in documents and files, 24/7, anywhere there is an internet connection.
Managers can make knowledge instantly accessible to employees about products, policies and procedures, saving time on emails and searching through files. Likewise, individuals, students, groups of friends and even families can share study material or helpful info via natural language Q&A with the AnswerZ™ app rather than having to text and call each other.
Users can then drill down after receiving answers, using The Soffos™ Cognitive AI Engine to have a conversation with the app as if it were a knowledgeable colleague or friend.
DocHound™ provides a natural language approach to finding information within documents on any of your local or cloud-based drives.
DocHound™ responds to questions with a list of related documents and a passage from each with the relevant information highlighted.
The app allows sharing, copying to clipboard and opening source files.
Our technology draws upon a central framework of neuro-symbolic NLP, the components of which can enable our customers to achieve various key objectives, depending on their particular needs (think of these as ‘Lego blocks’ with which you can build a myriad of powerful applications):
Whenever an employee interacts with Soffos, any pending notifications are proactively pushed for their attention. Employees are prompted to catch up with mandatory and routine knowledge updates, or Soffos will pick up where a conversation left off, if the previous interaction hadn’t been successfully completed.
All the technology we describe on our website has potential uses beyond our current applications. Consequently, we license our tech to other providers in the knowledge and learning space.
Numerous APIs our core software uses are available for licensing, under our PaaS model. A small example of these includes our Question-Answer Pair Generation API, Error Correction API (for use with language models and such), IsFact API, and more.
If you are interested in a custom solution or having our developers work directly with your team, please contact us.
Employers struggle to facilitate L&D, even with good Learning Management Systems, their best efforts end up being inconvenient for staff, costly and disorganized.
Onboarding, retraining & updating of policy & procedure is tough to monitor. Statutory regulations change frequently. On-demand training is rarely available, despite the need for extant knowledge ‘on tap’.
Nowadays, workers need answers to their vocational questions right away. Soffos is there, wherever and whenever, on the employee’s personal device, 24/7.
The content is ‘learned’ and ‘understood' by the AI, then the source material discarded. Employees searching through long text-based documents will be a thing of the past. People just ask questions of Soffos™, using their voice, into their phone, then Soffos™ gives an approved, definitive answer to the question. Accurately. Instantly. Every time.
Your workforce will be empowered like never before. It’s the breath-taking power of AI, right at your managers’ fingertips.
Knowledge is locked away inside acres of text, Soffos™ just liberates the parts that employees really need to know about, on demand.
Administrators initially populate ‘knowledge silos’ from where they can set permission levels and access areas. Managers can monitor individual employee and team activity with the platform. They can see who is asking about what, and how often.
Mandatory knowledge is proactively pushed to any employees who haven’t been previously made aware of it. In-depth voice and text Q&A really ensures that the person has understood what's required.
Soffos™ is a knowledge beacon for your organisation, providing certainty, clarity and enabling seamless professional development.
Simple UI and Self-explanatory UX with very little training required.
Some frequently asked questions are answered below, but why not head over to Ask Soffos and ask him for yourself.
(The more questions that Soffos gets asked, the better it gets, so fire away.)
What is a Wisdom Quotient™ ?
Won’t Soffos’ insistence on asking users to interact about mandatory knowledge become an ongoing irritation for employees every day?
Can users give feedback on Soffos’ answers?
How much does it cost to be a Soffos user?
Who gets to ensure that Soffos' knowledge repository is always up to date?
What about security, say if an employee’s phone or laptop is stolen?
Why can’t the Accounts team see the Marketing department’s documents and vice versa? Surely most company information should be ‘global’, knowing it can’t do any harm…
This all seems a bit futuristic – how does a computer ‘learn’ knowledge from scanned documents and video clips?
Can Soffos help by sharing background documents on request, maybe to expand on answers if employees have further questions?
Can Soffos answer literally ANY question asked by an employee?
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